Refund Policy

Seven-day first-time subscriber guarantee

RPractica offers first-time subscribers a voluntary seven-day money-back guarantee for the first qualifying paid subscription. To use it, email your request within seven elapsed days of the verified initial qualifying subscription payment and include brief feedback explaining why you are requesting a refund.

The voluntary RPractica guarantee does not ordinarily apply to renewals. This does not remove mandatory consumer rights or any additional refund or withdrawal rights that apply under local law or through the applicable payment method.

Approved full refunds

An approved full refund immediately ends access funded by the refunded payment. Historical learning records are not described as deleted by a refund.

How to request a refund

Email admin@rpractica.com with the email address associated with your RPractica account, your brief refund feedback, and enough non-sensitive information to identify the subscription.

Do not email full card numbers, passwords, one-time passcodes (OTPs), or API credentials.

Paystack-processed purchases

Paystack checkout may be available only in explicitly enabled local test mode. Test checkout uses a dated NGN quote; live payments are not enabled. Paystack processes payments as RPractica’s payment gateway, not as Merchant of Record. RPractica reviews refund requests and, when approved, uses the applicable payment-provider process to submit the refund. A request is not automatically approved.

Consumer rights and processing times

The RPractica seven-day guarantee does not limit non-waivable consumer rights. Applicable local law and the applicable payment method may provide additional rights or procedures.

Refund processing and the time for funds to appear depend on the payment processor, payment method, and financial institution. We do not promise a fixed arrival time.

Contact

For refund questions, email admin@rpractica.com. See also our Terms of Service and Privacy Policy.